Carrier
Furnace & heating
Heat pumps
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Diagnosis first, numbers second - you approve the repair price before a single part goes in.
Get your free estimateCarrier HVAC in Cibolo, TX | Brandt HVAC Co San Antonio
We provide independent Carrier sales & service across Cibolo, and the one thing that makes our Carrier work here different is simple: this town’s housing stock split itself almost overnight. Older homes running 1990s 38TK condensers sit three streets away from new subdivisions with Infinity-series heat pumps under warranty, and each needs a different kind of attention. We handle both, with a written price before any work starts. Call (361) 470-8872.
Why Cibolo Residents Choose Us for Carrier Service
Devin Marlowe, our owner, spent close to two decades working on HVAC systems across the Southwest before building our San Antonio crew. That background matters when a Cibolo homeowner opens the door to a tech who can identify a 1998 38TKB by sound alone, then explain what failed in plain English. We’re not manufacturer-affiliated, and we don’t pretend to be. What we are is familiar – with Carrier’s full line, from legacy R-22 units to the latest variable-speed Infinity systems, and with the specific ways Cibolo’s humidity and rapid growth stress them. We stock OEM Carrier parts where longevity matters and use quality aftermarket components from brands like Copeland when they get the job done for less. Every tech who rolls up to your door in Cibolo service area is background-checked, uniformed, and introduced by name and photo before arrival under our Threshold Verified standard.
Styles & brands we work with
Common Carrier HVAC Problems We Solve in Cibolo
- Condensate drain clogs from Cibolo humidity. High-efficiency Carrier units pulling moisture out of humid air all summer produce a steady trickle through the drain line. In Cibolo’s newer subdivisions, undersized return ducts make it worse – the coil runs colder than designed, condensation increases, and algae builds faster. We clear the line, treat it, and check static pressure so it doesn’t happen again in a month.
- Carrier compressor failures in older 38TK units during long, hot summers. A 38TK condenser from the 1990s doesn’t owe anyone anything, but many Cibolo homeowners keep them running until the compressor overheats. Undercharged refrigerant or a dirty coil pushes temperatures past what the compressor can shed. We test before condemning – sometimes it’s a failed capacitor, not the compressor.
- Infinity series thermostat lockouts after storm-season power surges. Carrier’s communicating controls link thermostat, furnace, and condenser through a data line. A nearby lightning strike or grid flicker can scramble that communication, leaving the system dark even though every component tests fine. We reset the control loop, verify each board, and get it back online.
- Heat exchanger cracks in 1990s Comfort Series furnaces from short cycling. Cibolo’s winters are mild, so furnaces don’t run long – which means the heat exchanger expands and contracts in short bursts. Over 20-plus years, that thermal fatigue can crack the metal. If we find it, we shut the gas off and explain your replacement options, because carbon monoxide is not a maybe.
- Frozen coils from high static pressure in new construction. In subdivisions like Turning Stone and Belmont, installers sometimes undersize return air ducts to save a few dollars. The system starves for airflow, the evaporator coil freezes, and the homeowner sees ice on the lineset. We correct the duct sizing or add return capacity and verify the fix with a static pressure reading – typically bringing it down from 0.9 to 0.5 inches.
Carrier Service in Cibolo: What Local Conditions Mean for Your Equipment
Cibolo went from 3,035 residents in 2000 to more than 30,000 today, and that growth left a fingerprint on its HVAC stock. In the older homes built during the 1980s and 90s, Carrier condensers were replaced at some point – but often the evaporator coil was not. That means a newer outdoor unit paired with an R-22-era coil, a mismatched combination that runs at reduced efficiency and higher head pressure until something fails. It’s a pattern our Cibolo AC Repair techs see regularly in established neighborhoods, and it’s not something you’d find in a town that grew more slowly. Diagnosing it takes a tech who checks the coil’s age and metering device, not just the condenser’s. Then we give you the straight answer: repair the mismatch, or plan for replacement.
Carrier Models & Products We Service in Cibolo
We work on the full Carrier lineup residents of Cibolo actually own. That includes the Infinity Series (variable-speed, communicating controls, high SEER), Performance Series (two-stage comfort at a mid-tier price), Comfort Series (reliable single-stage systems, many now 15-20 years old), and the legacy 38TK units still running in older homes. For parts, we use OEM Carrier components when the repair demands it – inverter boards, communicating thermostats, variable-speed motors. For simpler items like capacitors, contactors, and drain pans, we use proven aftermarket parts that keep your repair bill reasonable. The decision is explained to you before we order anything.
See the difference
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AfterCarrier Service Pricing in Cibolo
Here’s what Carrier service typically costs in Cibolo, parts and labor included:
| Service | Typical Price Range |
|---|---|
| AC Repair | $150 – $650 |
| Furnace Repair | $150 – $700 |
| AC Installation | $3,500 – $7,500 |
| Tune-Up | $80 – $200 |
What drives the cost is the part that failed and how long it takes to access. A capacitor on a 38TK in an open closet is quick; an inverter board in a tight attic is not. Before any work starts, you get a written price – not an estimate, not a range, a number you approve in writing. If a repair fails within 365 days, we return free under our Done Right Promise. Call (361) 470-8872 for a free estimate.
Serving Cibolo, TX - Our Local Coverage Area
We’re based in the Cibolo area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs – Carrier HVAC in Cibolo
In new construction around Cibolo – Belmont, Turning Stone, and similar – the most common cause is an undersized return air duct. The system starves for airflow, the coil temperature drops, and ice forms. We confirm with a static pressure reading, correct the ductwork or add return capacity, and the freezing stops. If your coil is freezing, call (361) 470-8872 for a diagnosis.
If the repair is a capacitor, contactor, or fan motor, yes – that’s a $150-$400 fix that keeps an otherwise functional system running. But if the compressor is gone or the coil leaks R-22, which is obsolete and increasingly expensive, replacement usually makes more sense. Our rule: when a repair exceeds 50% of replacement value on a 15-plus-year-old Carrier, we tell you honestly. Call (361) 470-8872 and we’ll assess yours.
At least once a year, and twice a year if your system runs from April through October – which in Cibolo is almost all of them. Our tune-up includes a drain line flush, and we clear clogs with nitrogen so they don’t return within weeks. A clogged drain can overflow and damage drywall or flooring, which costs far more than the $80-$200 tune-up that prevents it.
Yes. Manufacturer warranties cover materials, not who installs them. We’re an independent Carrier service provider, and we work on Infinity communicating systems regularly – including resets after power surges that lock out the control loop. We use OEM parts when the repair calls for it, and we stand behind our work with our own written 365-day guarantee. Call (361) 470-8872 with your model number.
Short cycling – the furnace firing up and shutting off repeatedly – typically points to an oversized furnace, a dirty flame sensor, or a thermostat that’s reading too close to a heat register. In Cibolo’s mild winters, we also see short cycling accelerate heat exchanger wear in older Comfort Series furnaces, which is why our Furnace Repair in Cibolo includes checking for this issue. A tune-up finds the cause and fixes it before cracks form. Call (361) 470-8872 to schedule one.
Service Areas Near Cibolo
We run Carrier service calls throughout Cibolo and into the surrounding areas, including Carrier service in San Antonio, Carrier service in Schertz, Kirby, and Boerne. If you’re somewhere along the I-35 corridor or just outside it, give us a call – we’ll tell you straight whether we can get a tech to you today.
Book Your Carrier Service in Cibolo Today
Tell me what’s wrong, I’ll tell you what it costs, and we’ll get your house back to livable. That’s how Devin Marlowe puts it, and that’s how we run every job. Call (361) 470-8872 now – our phones are answered by a live person 24/7, and same-day service is available for most Carrier repairs in Cibolo.
Written by Devin Marlowe, Owner at Brandt HVAC Co San Antonio, serving Cibolo and the surrounding area since 2003.